My inaugural lecture – a year late!

Well, it was a busy 2025, but that’s no excuse. So here it is. On 19 February 2025, I was honoured to take part in an inaugural lecture showcase for the University of St Andrews Business School, alongside my colleagues Professors Alina baluch, Shiona Chillas and Ian Smith. We were introduced by the Principal, Professor Dame Sally Mapstone, while Dean of Arts Professor Catherine O’Leary was our MC. A very special, happy event, followed by a dinner in Upper College Hall.

The lecture has since been published as a commentary piece – and call to action – in the Journal of Cultural Economy, which I edit. It’s open access, available here or as a PDF.

For those who prefer, here’s the text and a few pictures:

The times they are a-changin’: markets after neoliberalism, and how to study them

You will doubtless know that it is possible, in the run up to Christmas each year, to take a day trip to see Santa Claus in his cottage in Lapland.[i] You and your children hop on an aeroplane and over the next few hours you are transported into a magical world of snowy forests, sleighs, and reindeer – not to mention merchandising opportunities – until, much later that day, you tumble back into Birmingham, Manchester or Gatwick, pockets empty but memories overflowing.

If you believe in Santa, you should probably stop listening now. For this particular market, offering an authentic Santa experience, is an enormously complicated organisational achievement. A network of local operators serves it: the husky tours, snowmobile transport, hotel and gift shop, buses, and the other paraphernalia of tourism. The actors playing Santa are recruited in the UK so that they will be familiar with the latest trends of the toy market and responsive to the vernacular demands of their small visitors. Authenticity is key, lest the visitors complain (again) about ‘a posh English Santa with a false beard.’

The whole is immaculately choreographed. Tourists take a sleigh ride across the frozen lake into the torchlit forest. Elves shepherd them into the cottage for a carefully scripted four-minute encounter with the man himself, out again into the sleigh, and back through the forest, tears in their eyes at the whole magical performance. Some days two flights arrive from different airports. On those days there are two Santas at work, hidden in different locations in the wood, managed by different circuits of elves, the passengers themselves identified by coloured badges on the lapels.

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Confessions of a ‘critical marketographer’

Last week I attended the 12th International Ethnography Symposium, at the University of Manchester, and had the pleasure in speaking to a group of fellow ‘marketographers’, whatever they may be. In fact, I think that was rather the point of the stream, organized by Daniel Neyland and Vera Ehrenstein (both of Goldsmiths University) and Dean Pierides (University of Manchester). My thanks to Dan, Vera and Dean for a great two days. In the meantime, here’s my talk:

When I mischievously titled my abstract ‘Confessions of a critical marketographer’ I had in mind, not so much Augustine, but those bawdy films of the 1970s with names like Confessions of a Window Cleaner, all suggestion and double entendre but no more than the occasional glimpse of flesh on camera. This, I thought, accurately represented the state of my ideas, or lack of them. But of course the confessional tale is one of the categories of ethnography highlighted by John van Maanen in Tales of the Field. It is, he says a response to the realist abstraction of earlier scientific ethnography, focusing attention on the fieldworker as a means of supporting authority. It is typically told from a shifting perspective and in a character building narrative, ending on an upbeat note: a justification, in fact, of the realist work that follows it, or more usually precedes Tales of the Fieldit, because in 1988 at least, one could not write a confession until after the realist account. Van Maanen goes on to introduce the Impressionist tale, a narrative account depending on interest, coherence and fidelity, offering impressionistic moments or fleeting glances of the subject at hand: the audience is invited to relive the tale with the teller, to work out what is going on as the narrative unfolds. It seems to me that this move, described by van Maanen in 1988, it is roughly where we are at when it comes to marketography: glimpses and impressions, stylishly drawn, are appearing alongside more realist tracts. If I had to give an example, I would site Muniesa and company’s achingly stylish oeuvre ‘Capitalization’. Though whether we Brexit Brits could get away with something so assuredly Parisian is another matter…Continue reading “Confessions of a ‘critical marketographer’”