Evolution and organization, part 2: more sloppy language, dodgy organizational theory, and Weber being right all along

Spring is in the air. The sky is blue and the garden robin is lining his nest-box bachelor-pad with moss. At such a time the thoughts of man turn naturally, like those of the robin, to matters evolutionary, and in particular to the long-awaited second half of my blog on organization and evolution. I posted the first part before Christmas, though never made it to organization, waylaid instead by a lengthy detour into Richard Dawkins’ decidedly wonky metaphysics.

Robin

Pseudo-evolutionary chatter in organizations: it seems to be everywhere. We don’t bat an eyelid when Amazon talks about its ‘purposeful Darwinism’, a yearly cull of the worst performing employees. It doesn’t make us shudder to hear that this is based on constructive criticism offered to bosses via secret feedback mechanisms. Final year undergraduates cheerfully tell us about the ‘rank and yank’ mechanisms in the firms they hope to work for, never considering that things may not go to plan and they might themselves be yanked, not ranked.

Management scholars of a critical bent should be worried about this kind of thing, so I’ve set out to elaborate a genealogy of these ideas. It’s one of many possible lineages as the evolutionary tropes have themselves evolved and spread out in their own diasporic family tree; Continue reading “Evolution and organization, part 2: more sloppy language, dodgy organizational theory, and Weber being right all along”

Reviewing “Peak: Secrets from The New Science of Expertise”, by Anders Ericsson and Robert Pool

It seems strange to call a book about self-improvement “Peak”. Perhaps the publishers balked at “Uphill Struggle”, though that would have been much more fitting for a tome in which Anders Ericsson – the psychologist behind Malcom Gladwell’s “10,000 hour rule” – and science writer Robert Pool channel the Calvinist spirit to insist that greatness is possible for everyone. So long, that is, as we work at it…

Read the rest on the THE website or download the PDF.

This review appeared in Times Higher Education, 9-15 June 2016

 

Sacrifice and the crypto-theologies of management

Sacrifice and management are not words that one expects to hear in the same sentence. But – as those who read my earlier post will know – I’ve been reading theology in my spare time, so when Marcia Pally invited me to talk on sacrifice and the economic world at an interdisciplinary workshop I was happy to accept. Here’s an expanded version of my Huberlin-logo.svgcontribution to Marcia’s workshop ‘Sacrifice: Biological and theological investigations for economic and military/political praxis’, held at Humbolt University, Berlin, 16-17 June 2016 funded by the Fritz Thyssen Foundation and the Theology Faculty of Humboldt University-Berlin. Many thanks to both funders and to Marcia for her kind invitation. This piece was first published on the Telos website.

“Sacrifice, or at least the discourse of sacrifice, is a recognizable aspect of popular management discourse and management scholarship of the ‘post-bureaucratic’ variety, especially popular in America from the 1980s to the 2000s (Child, 2005; Peters, 1992; Peters & Waterman, 1982). The absence of bureaucratic structures of command necessitates other forms of authority, and notions of sacrifice form part of the symbolic armoury of the post-bureaucratic chief executive – though, of course, post-bureaucracy is itself a symbolic myth more than a practical solution (du Gay, 2000). In this talk I will set out some aspects and suggest, playfully, that there are crypto-theologies at work in management discourse and scholarship; I will finish by connecting these to the sacrifice and excess inherent in neoliberal forms of organisation.

So let me start with two exemplars. The first is American businessman Lee Iacocca, Iacoccacelebrated for his self-sacrifice in saving the struggling automotive giant Chrysler for a salary of $1 a year. Certainly, Chrysler received government bailout – some $1.5bn in loan guarantees and huge military orders of trucks, but Iacocca put the company’s turnaround to his own sacrifice, and its inspirational effects on those around him. The second is Mark Zuckerberg, who has committed to give away 99% of his holding in Facebook stock – worth $45bn dollars, in his lifetime. What is interesting from the perspective of sacrifice is his decision to do so through the legal form of a limited liability corporation, and I’ll return to this point later on.

Both of these are very high profiles of management sacrifice; both are accompanied by other, less newsworthy, everyday sacrifices – the jobs lost in Chrysler’s reorganization, or Facebook’s value built on the unpaid contributions of millions (billions?) of users (Scholtz, 2013). This kind of discourse speaks to a very specific notion of sacrifice – one that is calculative, strategic, and self-aware. It is part of the armoury of the charismatic or transformational leaders vaunted in management literatures: typical findings include that self-sacrifice leads to the attribution of charisma, the establishment of legitimacy the encouragement of follower reciprocity, an increase in organizational commitment and team efficiency and a decrease in perceived autocracy (Śliwa, Spoelstra, Sørensen, & Land, 2013).Continue reading “Sacrifice and the crypto-theologies of management”

Review: The Dark Side of Management

Just a quick update: my short review of Gerard Hanlon’s ‘The Dark Side of Management: A Secret History of Management Theory’ newly published in Times Higher Education. Hanlon wants us to rethink the old Frederick Taylor bad/Elton Mayo good divide. Taylor, of course, invented scientific management and worked to increase the efficiency of production by cheapening labour as much as possible, taking the need for skill or judgement from the workers and passing it to a new class of managers. Mayo, on the other hand, is often seen as being on the workers’ side, his interviews and coaching designed to help people identify with their job and become happier in it. For Hanlon, scientific management and the Mayo’s new human relations movement are just two sides of the same coin: it’s all about making more money for capital. The historical material in Hanlon’s book is interesting enough (though Harry Braverman’s seminal 1974 account of Taylorism as the bedrock of the labour process is strangely absent).  But I think there are some more compelling stories about exploitation in the twenty-first century begging to be told. Well, here’s the review if you’re interested.

21 February: Article scan available here OHanlon THE 030115.